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Overview

Listening is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle. Effective listening is a dynamic and unfolding process. It helps you to build rapport, which in turn helps the speaker to clarify their thinking. Engaging this way also enables you to understand someone’s message, motivations, and intentions more fully. 


As you develop your listening skills you will distinguish yourself and appear more self-assured and confident. You will also be able to build more positive, collaborative, and productive relationships. When you listen fully by giving another person your undivided attention you demonstrate the highest form of respect. This means that they can then reciprocate with respect for you. 


The need for effective listening has never been greater. Perhaps you have to listen well as part of your job, or you want to give full attention to your children and loved ones, or maybe you simply want to do better in life. This powerful course will help you do all of these things and more.

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Who is This Course For?

  • Anyone who wants to boost or refresh their listening skills to improve their lives and relationships.

  • Professionals who want to enhance their communications to engage and help people more effectively.

  • Managers who would like to update and develop their listening skills.

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What Will I Learn?

This course includes:

  • Personal skills inventory self-assessment

  • A five-point framework for effective listening

  • The route to success through listening attitudes

  • Clarification of the things that obstruct effective listening

  • Practical listening exercises, tips, and techniques

  • Recommendations to continue your study further

  • Everything you need to improve your listening skills

Barry Winbolt

Psychologist, Coach, Therapist, and Writer

Barry is a psychologist, therapist, and coach. He has built his career around sharing information that helps people sort out the things that trouble them.

There's always something to do if you have the right information and the right guidance. So, he provides personal and professional training that will help you get a better handle on yourself, a relationship, and life in general.

Barry's strapline "Life doesn't have to be ...

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What Others Have to Say

  • This course has been invaluable to me in my professional life. I wasn't expecting it to help me in my personal relationships as well, but that's what's happened. ~Megan

  • This course allowed me to assess and reevaluate my own listening approach and behaviour. I knew I needed to improve, but didn't realise how quickly I'd start to see improvements. Thank you so much! ~ Maurice

  • I couldn't recommend this course more

    Great concise course on how to handle improve listening habits. It's a must for anyone who's looking to arrive at a solution through effective conversation, especially in tense situations. ~ Sharon

  • Course helped me be clearer

    The instructor gave great advice in a logical manner, provided good examples including verbal/body language examples and gave helpful tips to remember. ~ Elan

  • This course has validated and strengthened my knowledge of how to listen and focus on the speaker more effectively. ~ Mohit.

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Video

Course curriculum

  • 1

    The Business of Listening

    • What is Effective Listening? (2.33)

    • Active Listening Skills & Rapport Workbook

    • The Business of Listening (3:48)

    • The Benefits of being a Great Listener (2:27)

    • Listening Cribsheet

    • What Obstructs our Listening? (6:01)

    • Listening self-assessment Workbook

    • Quiz 1: Check your Understanding so Far
  • 2

    The Listening Process

    • A Dynamic Process (7:10)

    • Well-Formed Questions Workbook

    • Key Ingredient: Hear (4.25)

    • Key Ingredient: Consider (2.15)

    • Key Ingredient: Understand (2.44)

    • Key Ingredient: Respond (4.45)

    • Summarise Regularly (7:15)

    • Effective listening: Motivation checklist

    • Quiz 2: Your Understanding of the Key Ingredients
  • 3

    Effective Listening - Motivations, Summary and Outcome

    • Agree the Outcomes (10:06)

    • Listening Summary Workbook

    • Motivate Yourself to Listen Well (2:14)
  • 4

    Conclusion

    • The Final Analysis (3:49)

    • Bonus: Context (1:39)

    • Bonus: Silence (3:28)

Frequently Asked Questions

  • When does the course start and finish?

    The course starts now and never ends! It is a completely self-paced online course—you decide when you start and when you finish.

  • How long do I have access to the course?

    After enrolling, you have unlimited access to this course for as long as you are a Blisspot Subscriber—across any and all devices you own.

  • What if I am unhappy with the course?

    We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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